Warranty and refund
1. Warranty period
We provide a 1-year full warranty on all our products from the date of purchase.
2. Refund
- Please contact our customer service by email to notify us of your intention to return.
- Return the product in its original packaging and condition to claim the Warranty.
- 3. Warranty claim
Write us an email to info@wooowdog.hu, describing the problem and attaching proof of purchase. Our customer service will contact you within 24 hours and inform you of further steps.
4. Exceptions
The warranty does not cover the following:
- Normal wear and tear.
- Damage resulting from improper use.
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