GTC

General Terms and Conditions

The webshop is operated by: GMB Intertrade Kft. Mailing address: 2096 Üröm, Gábor Áron

sétány 8. E-mail: info@wooowdog.hu. Phone: 06 30 887 6070 Address: 2096 Üröm,

Gábor Áron sétány 8. Company registration number: 01‐09‐287630 Tax number: 25759938‐2‐41

Registration court: Budapest Court of Registration.

The name of the hosting provider for the Seller is: shopify.com.

INTRODUCTION

The following General Terms and Conditions (“GTC”) are the terms and conditions of GMB Intertrade Kft. (as “Seller”) and the

between the person using the services of GMB Intertrade Kft. (as "Customer") by telephone,

or apply to purchases made through the wooowdog.hu ("Website") web store.

The GTC applies to all legal transactions and services that are made by telephone or

takes place on the website www.wooowdog.hu, through the Seller or its collaborator.

The scope of the GTC also extends to all commercial transactions that are currently

is established between the Parties specified in the contract. Customer Service: • Telephone number: 06 30

887 6070 • Opening hours: Monday-Friday: 8 am-4 pm • Internet address: www.wooowdog.hu • Email:

info@wooowdog.hu These GTC are governed by the following laws: The Civil Code

Act V of 2013 on the Code of Conduct. Electronic commerce services,

and on certain issues related to information society services

Act CVIII of 2001. On the detailed rules of contracts between the Buyer and the enterprise

Government Decree 45/2014 (II.26.) on Consumer Rights. Regulation of the European Parliament and of the Council

Directive 2011/83/EU and the legislation in force at all times.

PURCHASE PROCESS, FORMATION OF THE CONTRACT

a.) In case of online ordering: The Seller is not liable for any damages resulting from the

The Buyer forgets his/her password or the Buyer's data is accessed by any unauthorized person, not the

They become accessible for reasons attributable to the Seller. The Seller is responsible for the Buyer's incorrect data.

excludes liability for damages resulting from the marking or modification of the

Purchases on the website www.wooowdog.hu require registration. During registration, the

You must provide the following information to use the service: full name, delivery address,

e-mail address, phone number, year of birth, gender (these are mandatory data). Separately in the case of a company

company data (company registration number, tax number). The Seller does not verify the authenticity of the data provided.

checks and is liable for any consequences, damages or losses resulting from false or incorrect data.

excludes any liability for costs. The Seller reserves the right to

an order is considered unusual due to its sender or content, the information contained therein

check the data or withdraw from the contract. You can add the desired goods to the cart by clicking the "Add to Cart" button.

"Add to Cart". The cart is used to collect the products you want to order and

see what your total expected cost is. The data (personal details, shipping address,

After filling in the billing address, we will inform you of the total price of the order, including postage.

You can place your order by clicking the "Send order" button.

send it to us. By pressing the "Send order" button, you accept and agree to

considers all provisions of these GTC and the Data Protection Policy to be binding on

The services of the webshop are only available to those who are 18 years of age or older.

can be used by a natural person with legal capacity who, with the registration described above and

By placing an order, you accept all the terms and conditions contained in these GTC. The order

We will inform you immediately about our acceptance on the website with the message “Thank you for your purchase”,

or the confirmation in electronic form to the address provided in the personal data

will be sent immediately. If the confirmation of the Buyer's order

does not reach the Buyer within 48 hours of sending, the Buyer

is exempt from the obligation to make an offer or to enter into a contract. The Buyer shall be entitled to

at any stage and before sending the order to the Seller, the

You have the opportunity to correct data entry errors on the website at any time during the order process.

If you do not receive your order in the manner and within the deadline mentioned above,

Please confirm, try resending your order, making sure the data is correct.

to fill out or contact our customer service. All customers

Our customer service will call you back within 24 hours to verify the details.

You have the opportunity to modify or clarify your order during a telephone conversation.

We will record your conversation with our employee. Your order includes a telephone conversation and

It is only considered a real purchase after verbal confirmation. b.) In case of telephone order:

If you place an order with our staff by phone, our staff will make a personal call.

details, the delivery address, agrees on the product you want to order, the order quantity,

informs you about the total amount plus postage and the expected delivery time.

We will record your conversation with our employee. c.) Common rules for ordering:

The essential features of the products are included on the information page, with the

detailed description of properties to be included with the product depending on the product category

can be found in the accompanying instructions for use or on the product label. If the product you ordered is

is not available, the web store's customer service will inform the Buyer about this when placing the order

immediately informs you when processing, and the expected availability of the product

also the date of the contract. In the case of an online order, the order is made by telephone.

upon confirmation, in the case of a telephone order, it is created at the time of ordering, the fulfillment

and the date is set by the buyer in the case of a telephone order or online purchase

receipt. By sending the order and the confirmation given

an agreement concluded online/between distant parties, concluded in writing but not signed

is considered a contract, the content of which is archived and can be retrieved later.

The Seller will retain the agreements thus concluded for 8 years.

PRICES

Between order confirmation and verbal order and fulfillment

In the event of a price decrease after the expiration of the period, the Seller will not refund the Buyer any money.

The prices on the Website are in HUF and include 27% VAT. The

The purchase price of products indicated on the Website does not include the cost of delivery, which is determined by the Seller.

always indicates it to the Buyer in the order confirmation. About the Website

The Seller reserves the right to change the prices of products available for order, provided that the modification

shall enter into force simultaneously with its publication on the Website. The modification shall not affect orders already ordered.

the purchase price of the products will not be adversely affected. If the Seller has exercised all due care

despite the fact that an incorrect price is placed on the Website, especially with regard to obviously incorrect prices, e.g.

product is significantly different from the well-known, generally accepted or estimated price, possibly

If the price displayed is "0" HUF or "1" HUF due to a system error, the Seller is not obliged to

deliver the product at the wrong price, but may offer delivery at the correct price, which

the Buyer may withdraw his intention to purchase.

SHIPPING AND PAYMENT

If the Buyer sends multiple orders to the Seller on the same day, each order will be

orders are considered separate orders for shipping charges. The

The delivery time depends on the service provider's performance. Unreceived shipments will be returned to the

outside the Buyer's authorized place of residence, as specified by the service provider, based on the service provider's regulations

The product is for sale until the full purchase price of the ordered products is paid.

The product is delivered to your home or by post.

The package can be expected to be delivered within 6-9 business days from the date of order.

Delivery is made on working days between 8 am and 5 pm. If you are working, we recommend that you

to provide your workplace as the delivery address, where you can pick up your package during working hours

If several separate orders are received from the same Customer on the same calendar day, these

are taken into account separately for the delivery fee. Payment for the package

Payment is made in cash to the courier upon receipt. The total amount includes the delivery fee,

so you have no other costs beyond the total amount.

LIMITATION OF LIABILITY

The Buyer may use the Website solely at his own risk. The Seller does not undertake

liability for material and non-material damage arising from use,

caused by gross negligence or a criminal act, and also caused life, bodily injury,

in addition to liability for breach of contract resulting in harm to health. The Seller excludes

all responsibility for the conduct of users of the Website. The Website is

may contain links that navigate to other pages. These pages

The Seller is not responsible for the data protection practices. Our company does everything possible to ensure that

The data displayed on the website (price, availability, description of products, etc.) is as accurate as possible.

should be as accurate as possible, however, changes and typos are possible.

We do not assume any responsibility for any errors or typos in the database.

The images shown of the products are typically the same as what you actually receive.

you will receive it, but the pictures are only illustrations, so there may be a difference here, which

We also do not assume any liability in connection with (e.g. the product is available in different packaging,

than what is in the picture, but with the same content). Shopping in the web store

assumes that the Buyer is aware of the possibilities and limitations of the Internet and

acceptance, especially for software problems and problems arising when using the Internet

errors. Due to the above, we do not assume any liability for: • the operation of the Internet network

any operational error that prevents the continuous and uninterrupted operation of the webshop

operation or purchase; • loss of any data, sent or received e-mail,

to the spam folder due to excessive activity of the spam filter on the sender or recipient side

avoidance, and the resulting delay or loss; • interruption in the communication line

any failure, whether on the sending or receiving side, or in the intervening channels

• can be traced back to data provided incorrectly and/or inaccurately by the Buyer

for delivery delays, other problems or errors; • the registered data is provided by the Buyer

for damages and defects resulting from changes in the

any provision of these GTC, it shall not constitute a waiver of such provision or

the future enforcement of the right contained therein. The Seller, as the operator of the Website, will

all reasonable and expected measures to ensure the secure operation of the Website,

however, we make no further warranties, express or implied, or

does not guarantee the security of purchases on the Website, against computer viruses,

as well as its freedom from spyware and other malicious programs, and its timeliness,

for its accuracy and uninterrupted operation. Sold using the webshop

In this context, it is recommended that Buyers take the necessary precautions:

use virus and spyware protection software with up-to-date databases, install the

operating system security updates. Seller is not responsible for any damage resulting from

It occurred due to connecting to the website. The Customer is responsible for their computer and/or

obligation to protect the data contained therein. Seller provides its services "as is"

"as is" and "as available". Seller assumes no liability for damages

which arise from the use of the Website, its unusable state, or its inappropriateness

from its operation, malfunction, in whole or in part - whether

from the suspension or complete shutdown of the Website without prior notice

resulting from the deletion of its contents, as well as from a line or system error, possibly caused by it

from a computer virus carried by the computer, or from unauthorized access to the data by anyone

they arose as a result of its alteration or destruction.

CUSTOMER COMPLAINT

Customer Service The Buyer may submit any complaints through Customer Service.

The complaint is assigned an identification number by Customer Service, which is

Customer Service will notify the Buyer. The Seller will respond to the complaint within 30 days with a reasoned response.

provides a substantive answer. Other forums • Consumer Protection Authority: The Buyer has the right to file a complaint

contact the Consumer Protection Authority competent for your place of residence. • Conciliation body. The

product quality, safety and product liability rules

Customer's rights related to the application of the Terms and Conditions and the conclusion and performance of the contract

For the purpose of settling a legal dispute out of court, the Buyer may initiate proceedings at his place of residence.

at a conciliation body operating under the competent professional chamber. • Court proceedings The Buyer is entitled

to enforce his claim before the court under Act V of 2013 on the Civil Code.

Act and the provisions of Act III of 1952 on the Code of Civil Procedure.

INTELLECTUAL PROPERTY

The Website is protected by copyright. Seller is the copyright holder or its authorized representative.

user of the Website and the services available through the Website

all content displayed during the provision of: any copyrighted work or other

intellectual creation (including, but not limited to, all graphics and other materials, the

The layout and editing of the website interface, the software used and other

solutions, ideas, implementation).

MISCELLANEOUS PROVISIONS

The contract concluded between the Parties with the purchase of the goods in Hungarian is recorded in writing.

is considered a contract. The language of the contract is Hungarian. The Seller is not liable for any conduct

The order is considered a contract concluded electronically. The

Seller's online store only applies to quantities for household use

serves orders. These GTC must be read in conjunction with the rules of Hungarian law.

interpret and enforce. The competent Hungarian courts shall have exclusive jurisdiction

are competent to decide all questions arising from these GTC. The GTC

invalid, void, null and void or unenforceable parts of these GTC shall not affect the remaining validity of these GTC.

the validity, force and enforceability of its provisions. The Buyer and the Seller

relationship – in addition to the applicable legal provisions – exclusively these GTC

These GTC supersede all other provisions of the Seller.

a previous or simultaneous contract or statement regarding the service provided,

warranty and agreement. In the event that anything contained on the Website

is contrary to or incompatible with these GTC, the latter shall prevail, unless

This is not permitted by law. The headings of the paragraphs of the GTC are for informational purposes only.

are of a general nature and do not affect the interpretation or construction of the provisions. For sale

reserves the right to unilaterally amend these GTC at any time at the Buyers' appropriate

in addition to the information provided. This is considered to be the publication on the Website. The amended GTC

shall become effective upon publication. The Seller shall also be entitled to provide the service

be suspended or permanently terminated, however, this may not adversely affect the

orders placed but not yet fulfilled. If any point of these GTC is

would be invalid, the invalid provision shall be replaced by the mandatory applicable provision.

legislation is enacted.

Budapest, 2024.08.01.

Age Check

GTC